Andrew Patterson (qidane) wrote,
Andrew Patterson
qidane

Amazon Marketplace

Tried to get a present for Dad off this. Arrived today but I just sent ot the following.

----
The following item arrived today. It was not as described.

The conditions listed on Amazon was described as "Used - Like New", this was incorrect.

The item I have received was in a badly scuffed box, had a dog-eared inlay card, a broken inner CD box, and a dirty/scratched CD. The item has obviously been posted in this condition as some of the broken plastic parts were not present in sealed packaging. This item is in a 'materially different' condition to that described.

The packaging also did not approach that used by Amazon to post a CD.

Please arrange a full refund to my credit card and either arrange collection of the item or send a prepaid envelope for it's return by royal mail.

Thank you,

Andrew Patterson
----

We will see how I get on. I would have been happy if the CD itself had not been so marked. I could fix the rest.

Ho hum. It is 30 day before I can start a complaint through Amazon. Hopefully it will be sorted by then.
Subscribe
  • Post a new comment

    Error

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.
  • 0 comments